I know a lot of people have issues with American Airlines, but I've had pretty good luck, so far. I was affected by the FAA inspections at the end of last week. I was in the NYC area for work and my return flight to St. Louis was canceled. The person on the reservation line was very helpful and all of the flight attendants and ticket agents were extra friendly. It was a pain in the ass, but what are you going to do?
And, then, I read this story on the merger of Delta and Northwest. I think this is a bad idea. Won't this merger drive up airfares even higher? We'll have less choices, right?
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